Mellomar terms of service

Mellomar ('us', 'we', or 'our') operates the www.mellomar.com website and provides inbound marketing services (hereinafter referred to as the 'Service'). These terms and conditions ('Terms') govern your relationship to our Service. Please read the Terms carefully before accessing or using the Service. You agree to the Terms by accessing or using the Service. If you disagree with any aspect of the Terms, please do not access or use the Service.

Last updated: 15 August 2023

Subscriptions

Parts of our Service are billed via regular payment plans ('Subscriptions').

Subscriptions are billed in advance on a recurring monthly or quarterly basis, depending on which one you have selected from those made available on this website.

At the end of each month or quarter per each plan you have selected, your Subscription will automatically renew under the exact same conditions of that particular Subscription unless you or we cancel it. You may cancel your Subscription at any time via your account management page on this website or by contacting us at support@mellomar.com before the monthly or quarterly renewal date.

A valid payment method is required to process payment for your Subscription. You shall provide us with accurate and complete billing information including your full name, address, telephone number, and details of a valid payment method. By submitting your billing information, you authorize us to charge the applicable fee(s) for the Subscription plan(s) you have selected from this website.

Should payment fail to be processed automatically for any reason, we will issue you with an electronic invoice. The invoice will advise that you must proceed to make payment for the outstanding amount manually within a certain date for us to provide our Service to you per the Subscription plan(s) you have selected.

Subscription price changes

At any time and at our sole discretion, we may change the amount charged for the Subscriptions. Any such change will become effective at the end of the current monthly or quarterly Subscription period.

We will provide you with prior notice of any change(s) to the price of the Subscriptions within a reasonable period of time to give you an opportunity to terminate your Subscription(s) before any such changes become effective. Your continued use of the Service after any such changes come into effect constitutes your agreement to pay the new Subscription amount(s).

Refunds

Due to the nature of the Service provided, no refunds for Subscriptions shall be provided except when required by law.

Accounts

The information you provide us must be current, accurate and complete at all times when you create an account with us. We may immediately terminate your account on our Service if you fail to provide us with such information.

You must safeguard the password that you use to access the Service and agree not to disclose it to any unauthorized third parties. You are responsible for any activities or actions undertaken by logging in with your password.

Every Mellomar account can have up to 5 team members who log in with their individual user name and password. If you're the account owner, you are responsible for inviting only authorized colleagues to join your account. You are responsible for any activities or actions undertaken by the people you invite to joint your account.

You must notify us immediately if you become aware of any unauthorized use of your account.

Termination

We may terminate or suspend your account immediately for any reason whatsoever without prior notice or liability if you breach the Terms.

Your right to use the Service will cease immediately upon the termination of your account.

You may terminate your account with us by cancelling your Subscription. This can be done via the 'Update my account' option after logging into your member area.

Intellectual property

Our Service including all original content is the exclusive property of Mellomar. The Service is protected by copyright, trademark, and other laws of all countries where it is offered. Our content may not be used in connection with any product or service without the prior written consent of Mellomar.

Links to other websites and services

Our Service contains links to third-party websites and services that are not owned or controlled by Mellomar.

We have no control over and accept no responsibility for the content, policies, or activities of any third-party websites and services. You further agree that we are not responsible or liable (directly or indirectly) for any damages or losses caused by or in connection with the use of or reliance on these websites and services.

We strongly advise you to read the terms, conditions and policies of any third-party websites or services that you visit.

Governing law

These Terms shall be governed and construed in accordance with the laws of Australia.

Not enforcing any provision of these Terms should not be considered a waiver of those rights. If any provision of these Terms is held to be invalid by a court, the remaining provisions shall remain in effect.

Changes to our terms of service

We may update our Terms of Service. Any changes will be published on this page. The 'Last Updated' date at the top of this page will reflect when the most recent changes have been published. The changes are effective once they are published on this page. We will provide notification via this website or email when changes have been made.

Enquiries and complaints

If you have any queries or complaints about our Terms of Service, please contact us at support@mellomar.com.