Mellomar ('us', 'we', or 'our') operates the www.mellomar.com website and provides inbound marketing services (hereinafter referred to as the 'Service'). This policy ('Privacy Policy') explains how we collect, use, disclose, and protect information that applies to the delivery of the Service, and your choices about the collection and use of your information. You agree to the collection and processing of information in accordance with this policy by using the Service.
We may request certain personally identifiable information which can be used to contact or identify you ('Personal Information') when using our Service.
This information may include, but is not limited to:
- Email address
- Phone number
- First name and last name
- Address
We use this information to provide and maintain our Service to you. We may also use your Personal Information to contact you with newsletters, marketing materials, and other information that we reasonably think may interest you via email.
When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.
You may opt out of receiving any communication from us at any time by using the 'Unsubscribe' link in each email we send, or by contacting us at privacy@mellomar.com.
Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances we may be provided with information by third parties. In such a case we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.
Your Personal Information may be disclosed in a number of circumstances including the following:
• third parties where you consent to the use or disclosure; and
• where required or authorised by law.
Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.
When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information.
You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us at privacy@mellomar.com.
Mellomar will not charge any fee for providing a copy of your Personal Information.
In order to protect your Personal Information, we may require identification from you before releasing the requested information.
It is important to us that your Personal Information is up-to-date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up-to-date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
Your Personal Information may be transferred to and maintained on computers located outside of your state/province, country, or other jurisdiction where the data protection laws may differ from those of your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. Mellomar takes all steps reasonably necessary to ensure your Personal Information is treated securely and in accordance with this Privacy Policy. We only use well-known and reputable data processors.
We employ third-party companies and individuals ('Service Providers') to assist with the delivery of our Service and analysing how our Service is used. These third parties may have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We use Webflow to build and host our website. Webflow uses a content distribution network (CDN) powered by Fastly and Amazon Cloudfront. This means our website pages load for our visitors from a server close to wherever they are located.
Forms submitted on our website are stored securely on Webflow's database servers on Amazon's virtal private cloud, isolated from the public internet.
Webflow's privacy policy can be viewed here.
We use Outseta to provide membership-related services for our website, including billing, user authentication, customer-relationship management, transaction emails and help desk.
Outseta's privacy policy can be viewed here.
We use payment processing provided by Stripe.
We do not store or collect debit or credit card details. Those details are provided directly to Stripe whose use of your Personal Information is governed by their Privacy Policy. They adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, a joint effort of brands like Visa, MasterCard, and American Express. PCI-DSS requirements help ensure the secure handling of payment information.
Stripe's privacy policy can be viewed here.
We use a privacy-first analytics company, Fathom Analytics. They use anonymous page view tracking which means they don't collect or store personal data.
Fathom Analytics' privacy policy can be viewed here.
We use Calendly to schedule video conferencing meetings with prospective and existing clients. They may collect your Personal Information to enable these meetings to occur.
Calendly's privacy policy can be viewed here.
We use beehiiv to publish and distribute our weekly newsletter, Inbound News.
You are not automatically signed up for Inbound News when you become a member of Mellomar. You can sign up for Inbound News via a dedicated form on the bottom of our website or via other promotions from time to time.
beehiiv's privacy policy can be viewed here.
When you use the Service, we and our Service Providers use cookies. Cookies are small text files sent to your computer to uniquely identify your browser. They help us to provide our Service to you by letting you log in faster, keeping you logged in, saving your preferences, keeping you secure, and generally providing a better user experience.
You may control and reset your cookies via your web browser. Note that some parts of our Service may not be available to you if you disable the use of cookies.
We may collect data on how our Service is accessed and used ('Usage Data').
Usage Data may include information such as your device's internet protocol address (i.e., IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We may update our Privacy Policy. Any changes will be published on this page. The 'Last Updated' date at the top of this page will reflect when the most recent changes have been published. The changes are effective once they are published on this page. We will provide notification via this website or email when changes have been made.
If you have any queries or complaints about our Privacy Policy, please contact us at privacy@mellomar.com.
